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Terms & Conditions

Winter Training Terms and Conditions

TRC Winter Training – Terms and Conditions (One-to-One Coaching)

Effective Date: April 2025

Thank you for registering for TRC Winter Training. These Terms and Conditions ("Terms") outline the responsibilities, policies, and procedures for participants in our One-to-One or Small Group Winter Training Programme ("Programme"). By signing up, you agree to these Terms on behalf of yourself or your child.

 

 

1. Eligibility and Registration

  • The Programme is open to athletes aged 10 and up.

  • All registrations must be completed online or in person using the official TRC registration form.

  • Accurate personal and medical information must be provided at the time of registration.

 

 

2. Training Schedule and Attendance

  • One-to-one coaching sessions will be scheduled individually between the participant and the coach based on availability.

  • Participants must notify the coach at least 24 hours in advance for any cancellations or rescheduling.

  • Missed sessions without sufficient notice will be invoiced to cover the facility hire (unless the participant has booked the lane themselves).

 

 

3. Fees and Payments

  • Fees are charged per session or in a package as agreed upon at the time of registration.

  • Payment methods include bank transfer and card payment

  • Sessions must be paid for within one week of receipt of invoice unless otherwise arranged with TRC Coaching.

 

 

4. Cancellations and Refund Policy

  • Cancellations made more than 24 hours before the session may be rescheduled without penalty.

  • Cancellations within 24 hours may not be refunded or rescheduled unless due to medical or exceptional circumstances.

  • A full session invoice will be sent for a “no-show”. 

 

 

5. Code of Conduct

  • Participants must behave respectfully toward coaches and facilities.

  • Disrespectful or disruptive behaviour may result in cancellation of remaining sessions without refund.

  • Parents and guardians are expected to support positive behaviour and communication.

 

 

6. Health and Safety

  • TRC Coaching is committed to maintaining a safe environment in accordance with the Health and Safety at Work Act 2015.

  • Parents/guardians must disclose any medical conditions, injuries, or behavioural needs that may affect participation.

  • In case of injury or medical emergency, TRC Coaching staff will take appropriate action and contact emergency services if needed.

 

 

7. Injuries and Liability

  • Participation in physical activity carries inherent risks. TRC Coaching and its coaches are not liable for injuries sustained during training unless caused by negligence.

 

 

8. Session Changes and Coach Availability

  • Coaches may occasionally need to reschedule sessions due to illness, emergency, or other commitments. We will provide as much notice as possible.

 

 

9. Media Consent

  • Photos or videos may be taken during training for use in promotional materials and social media.

  • If you do not consent to this, please notify us in writing at the time of registration.

 

 

 

10. Privacy

  • All personal information is handled in accordance with the Privacy Act 2020. It is used solely for administrative purposes and will not be shared without your consent unless required by law.

 

 

11. Amendments

  • TRC Coaching reserves the right to amend these Terms and the structure or schedule of the Programme. Any significant changes will be communicated in advance.

 

 

12. Contact Information

For questions or concerns, please contact:

📧 Email: rachel@trccoaching.co.nz
📞 Phone: 021526867
🌐 Website: www.trccoaching.co.nz
 

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